![]() You can set a customized welcome greeting with prompts to generate leads or use a bot to handle simple ticket creation, lead qualification, and even to book an appointment. Hubspot Live Chat makes it easy to field questions and concerns, route them to the right people, and have an ever-present line of communication right on your website. You can use it for free with or without HubSpot’s CRM, though you can unlock a lot of really cool (and beneficial) features by using the two together. HubSpot Live Chat is no exception to the company overdelivering for something that costs you nothing. HubSpot is famously known for being generous with the free version of its CRM.
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